Connect to Your 2.4ghz Wi-Fi Network
Some people have a dual band router which offers both a 2.4ghz and 5ghz option. Our bridge will only work on a 2.4ghz router. You should see the option to join this network in the bridge set up process, but if you don’t, try this:
Back out of bridge set up and visit your wifi settings on your phone. There should be two options with your WiFi name. Join your non 5G network then proceed back to app to continue setup. The network you just joined should show up now.
For example, at Notion HQ, our wifi settings look like this:
If this doesn't work, please contact support at 877-668-4660 or email us at firstname.lastname@example.org.