If you've forgotten your password for the Notion app, just follow the steps outlined below to reset it.
- From the Notion app on your phone, tap Log in
- Tap Reset Now
- Enter the email address you used when you created your account in the Notion app
- Tap on the green Reset Now button at the bottom of the screen
- Check your inbox for an email with a link to reset your password. (If you don't see the email in your inbox, you might need to check your Spam folder).
- Click on the link in the email to reset your password
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Once you've created your new password, open the Notion app and log in to your account
If you still need help, reach out to our support team for more information. Click here to submit a ticket, or we're available directly by email at support@getnotion.com or by phone at (877) 668-4660.
Comments
5 comments
This is useless. I have tried to reset my password through the app multiple times and it never sends me an email with a reset link, not in inbox, junk or anything. Have emailed notion support and submitted a ticket multiple times and no one gets back to me. No idea why this is so difficult.
I have the exact same problem with them
Have had a look on reddit to see if anyone else has had this issue and there are heaps of the same complaint. Looks like customer support is non existent. Company has likely folded. Another thing to just throw away into the bin
Same issue here.
Request new password, but get no e-mail.
Not even junk mail.
Very poor form.
I agree. You create a password and then log in and then you go for weeks without having to log in then suddenly they ask for your password which you have forgotten, then when you attempt to reset you never get an email. Ridiculous!
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